1. How does Memo Box Mini Smart Pill Box remind me?
After pairing Memo Box with the Memo Health app, you can set up and customize reminders on the app, which will be subsequently synched to your Memo Box.
When it is your set alarm time, Memo Box will remind you with ‘beep’ sound, as well as green indicators. Visual and audio meds alarms repeat every 10 min and can persist for 30 mins (default alarm mode) or 90 mins (extended alarm mode).
In the event where you are unable to take medications when the alarm goes off, you can simply press the 'Alarm Snooze Button' on the pill box.
2. What are the differences between the three reminder options?
Regular mode: Memo Box will remind you with audio and visual alerts, during a 30 min period, with 10 min intervals.
Extended mode: Memo Box will remind you with audio and visual alert, during a 90 min period, with 10 min interval. You can choose 'extended mode', if you tend to be busy around the alarm time, and need to extend the length of the reminders.
Smart mode: If you usually take medication before the set alarm, you may want to set 'smart mode' on your Memo Box, which will record meds as 'taken', if you take medication 30 min prior to the set alarm. The alarm will only remind you, if you do not take medication 30 min prior.
3. How does Memo Box Mini Smart Pill Box track my medication intakes?
Memo Box automatically timestamps your access to meds when you open it. If this takes place during scheduled alarm intervals, corresponding medications will be marked as ‘taken'.
As a backup measure for users requiring strict medication adherence, family members and doctors can remotely track users' real-time medication intake on app; they can also be notified by the APP and intervene, when users miss their scheduled dose.
4. How does over-dose alert work?
Distractions or absent-mindedness can lead to overdosing. The attempt to open the pill box and access medication the second time, during a scheduled alarm interval, will trigger a double-dose-alert with sound and visual LED flashing.
You can track medication intake history on APP, to clear any possible confusion to whether you have already taken a scheduled medication or not.
5. What batteries do I use with Memo Box Mini?
Memo Box Mini is powered by built-in lithium-ion battery. It is rechargeable, with 1 month under typical usage.
6. How do I get started with using Memo Box Mini?
As well as the Quick Starter Guide, we have also prepared a series of short Youtube tutorials for you on Youtube, where there are 30 s quick explanations of how each feature works.
7. What type of mobile device and system do I need for Memo Box?
8. What's in the box?
Please contact firstname.lastname@example.org for assistance with returns. You may return our product for a full refund (not including customs taxes and duties) for any reason within 15 days of receipt. It must be returned in original packaging. If the product is defective or damaged, we will pay for return shipping.
Product by Sissi Wang